Why your cat necklace turned green, and 5 other things nobody tells you

You took it off to shower. You kept perfume away from it. It still went green.

Here's why. Most engraved pet necklaces at this price are a thin coat of gold colour over copper. Sweat wears the coat through, and copper turns green.

Ours is solid stainless steel. The same metal all the way through. Nothing underneath to show through.

And there's a clue that tells you which kind you have. It came in the box.

Did yours come with a little card? "Keep away from water, perfume and lotion."

That card is a confession. Steel doesn't need one. A coating does.

Stainless steel has no coating to wash off, so there's no list of rules in our box.

But a necklace can stay shiny and still let you down. Look closely at your fur baby's face.

Many round discs are about the size of a thumbnail. Their eyes, their markings, their whiskers: there's no room. You get a cat. Not your cat.

Our heart is about as wide as two or three fingers. Room for their eyes, their markings and their name.

Size is half of it. The other half happens before the laser starts.

That's a real review of another brand's necklace. The photo was fine. Nobody looked at it.

We don't let a machine guess. A real person looks at every photo before it's engraved.

Which leaves the mistake almost everyone makes next.

You bought the last one to wear every day. Then you took it off to protect it. Then it lived in a drawer.

This one has no coating to protect. Wear it to the shops, to bed, to dinner at your sister's.

Still not sure? Then don't decide now.

Not happy? Keep it. We don't sell used products, so we'll never ask for it back.

You get a full refund, because if you're not happy, we failed you. 30 days from the day it arrives.